Product Display : 5 Standard Musts

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While there are many best practices for eCommerce product display pages, some remain standard musts. I’ve highlighted the top 5 necessary components all eCommerce shops need to include for successful product pages and satisfied online shoppers.

Image Quality

Demonstrating visual professionalism is especially important for eCommerce sites. Online customers only have the images you choose to perceive the product, and therefore will determine the value of the product or credibility of your store based on the quality of the images used.

Point being, make sure you are using high quality photos.

  • Absolutely no pixelation

“As a general rule of thumb, your online product images should be at least 2000 pixels on the longest side so that 1) you will be able to utilize a zoom functionality on your images and 2) your images will be large enough to be accepted on all major online marketplaces…”Pixelz

  • No third-rate backdrops (Keep the photo background in character of the product or white)
  • If you are using models, their presentation is just as important as how you present the product

 Multiple Perspectives

People want to see the product in more than one perspective. Make sure you give between 3-6  different images of the product in varied angles. This helps alleviate any doubts your customer may have about how to product will look. The more images the better.

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Image from Pixelz

Quick View Option 

Always offer the quick view option with the same information that the customer will receive on the specific product page. Forcefully redirecting to a separate page might leave your consumers frustrated if they wanted to continue on their stroll through the main display page, or distract them from their initial goal.

 

Product Description

Take full advantage of the product description, to dispel any doubts your consumer may have, and sell both the product value and experience. Incorporate as much information into description; bulleted lists are an effective way to display the details.

VWO.com advises bridging the gap between the product features and benefits, and relying on verbs in the description more than adjectives. The verbs help develop the purpose for the product features. People like to know the why over the what, especially in modern marketing.

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Example derived from VWO.com

Reviews and Ratings

People rely on other people’s opinions most strongly to make their final purchase decision. Include a mix of positive and negative reviews and ratings; making both available  goes a long way in displaying company credibility and transparency, as well as helping the customer anticipate or expect any issue they may encounter with the product.

  • “70% of customers consult reviews or ratings before making a final purchase.(PeopleClaim).” Shopify
  • “63% of customers are more likely to make a purchase from a site which has user reviews. (iPerceptions, 2011).” Econsultancy

Make sure to include multiple reviews, so shoppers hear multiple perspectives.

  • “67% of consumers read 6 reviews or less before they feel they can trust a business enough to make a purchase.” MarketingProfs

Invest time in building  well-rounded product display pages.  Do everything you can to alleviate any doubts about the potential purchase your customer will make and offer answers to as many questions as you can anticipate. This will help consumers eliminate possible excuses to not click the buy button, as well as decrease post-decisional dissonance. Assurance increases conversion rates.

 

 

Discern . Engage . Transcend